Independent assessment of food handling, hygiene controls, and HACCP implementation to protect guests and strengthen kitchen performance.
Why FoodCheck?
Food safety is one of the most visible and high-risk areas of any hospitality operation. From receiving deliveries to plating meals, multiple touchpoints, team members, and processes must work consistently to prevent contamination, or hygiene failures.
With staff turnover, busy service periods, supplier variability, and evolving regulatory requirements, maintaining tight control over food handling and hygiene practices can become increasingly complex.
Food safety must be actively managed and measured every day to protect your guests, your brand and hotel value.
What is included in FoodCheck
FoodCheck assesses food safety performance across kitchen and back-of-house operations, including handling practices, sanitation controls, temperature management, storage systems, and the effective implementation of HACCP procedures.
Our specialists combine independent assessment with hands-on operational guidance, identifying realistic improvements that enhance compliance and minimise operational risk.
Certification is granted to facilities achieving the required benchmark score and meeting audit conditions, evidencing effective food safety management and operational control.
Certified properties are eligible for listing on our Safe Hotels Directory, offering visible third-party recognition of their food safety standards.
All findings, scoring, and corrective actions are managed through the eCristal digital platform, allowing teams to assign tasks, upload evidence, and monitor performance at site or portfolio level.
How FoodCheck adds value
FoodCheck delivers measurable value across operational, managerial, and ownership levels. Beyond compliance, it strengthens internal control, reduces exposure, and reinforces confidence in your food safety systems.
- Clear identification of compliance gaps and recurring weaknesses
- Risk-prioritised corrective action framework
- Stronger HACCP verification and documentation integrity
- Trend visibility across outlets or properties
- Reduced likelihood of food safety incidents
- Improved operational discipline across kitchens and teams
- Greater inspection readiness
- Clear understanding of risk exposure within the property
- Protection against reputational and liability risk
- Independent verification of due diligence
- Strengthened brand equity and long-term asset protection
- Portfolio-level benchmarking and performance comparison
Who FoodCheck is for
FoodCheck is designed for:
- Hotels and resorts (single or multi-outlet operations)
- All-inclusive and high-volume buffet concepts
- Standalone restaurants and branded F&B outlets
- Catering and banqueting operations
- Multi-property hospitality groups requiring portfolio oversight
- Seasonal or newly opened properties requiring risk validation
Frequently Asked Questions (FAQ)
A structured assessment of kitchen operations, hygiene practices, HACCP controls, and food service processes to verify compliance and identify operational risks.
Frequency should reflect operational complexity and risk. In hospitality environments with buffets, banqueting, or high staff turnover, monthly or bi-monthly audits provide stronger control and help prevent incidents before they escalate. Annual audits alone are rarely sufficient for active risk management.
FoodCheck focuses on kitchen and back-of-house food safety controls. RestaurantCheck provides a broader operational review, including front-of-house and general safety.
Yes. Our modules can be mapped to corporate requirements and integrated into wider quality frameworks.
Yes. Training complements audits and supports long-term performance improvement.
