Independent review of supplier practices, product quality, and traceability to ensure your food and beverage supply consistently meets safety standards
Why SupplyCheck?
From fresh produce and packaged goods to beverages and ready-to-use products, every item entering your property must meet defined safety and quality expectations.
Variability in supplier performance, storage conditions, transport, and handling can introduce risks that impact not only food safety, but also guest wellbeing and brand perception.
SupplyCheck provides structured oversight of your supplier network, helping you verify standards, monitor performance, and maintain control across all food and beverage categories.
What is included in SupplyCheck
First, we identify and prioritise suppliers across all food and beverage categories based on risk, volume, and criticality to your operation. Accordingly, we assess supplier facilities and processes, covering hygiene, product handling, storage, and quality controls across both food and beverage production and distribution.
Our experts go beyond assessment by providing practical recommendations to strengthen supplier selection to help you build a more resilient and controlled supply chain.
Certification is awarded to properties achieving the required benchmark, demonstrating a robust and consistent approach to supplier evaluation and selection across all food and beverage categories.
Certified properties are eligible for listing on our Safe Hotels Directory, providing visible third-party recognition of their commitment to supplier assurance and product safety.
All supplier data, audit outcomes, and corrective actions are managed through the eCristal platform, giving you clear visibility over supplier performance, enabling follow-up, and supporting informed procurement decisions at both site and portfolio level.
How SupplyCheck adds value.
SupplyCheck turns infection control from a reactive task into a proactive managed system.
- Clear visibility of supplier performance and risk exposure
- Structured supplier approval and re-evaluation framework
- Improved traceability and documentation across all categories
- Data-driven insights to support better sourcing decisions
- Reduced risk of supply-related incidents impacting operations
- Greater consistency in product quality and reliability
- Stronger control over what enters the property
- Increased readiness for inspections and brand audits
- Protection against supply chain-related reputational and financial risk
- Strengthened operational resilience and brand integrity
- Portfolio-level benchmarking of supplier performance and risk
Who SupplyCheck is for:
SupplyCheck is designed for:
- Hotels and resorts
- Standalone restaurants, cafés, and branded F&B outlets
- Catering companies and central kitchens
- Retail food businesses and supermarkets
- Food and beverage manufacturers and distributors
- Multi-site organisations requiring centralised supplier oversight
Frequently Asked Questions (FAQ)
A supplier assurance audit evaluates how your organisation selects, approves, and monitors food and beverage suppliers. It reviews both supplier performance and your internal processes to ensure consistent quality, safety, and compliance.
Both. SupplyCheck reviews your internal supplier management systems and, where required, conducts verification audits at supplier sites based on risk, criticality, and product type.
Suppliers are prioritized using a risk-based approach, considering factors such as product category, volume, country of origin, historical performance, and potential food safety risks.
Frequency depends on supplier risk and business exposure. High-risk or high-volume suppliers may require annual or more frequent verification, while lower-risk suppliers can be reviewed on a longer cycle with ongoing performance monitoring.
SupplyCheck covers all food and beverage categories, including fresh produce, meat, seafood, dairy, dry goods, beverages, and ready-to-use or processed products.
Yes. The programme can be tailored to align with your internal procurement policies, brand requirements, and existing quality assurance frameworks.
