End-to-end security programme to safeguard guests, staff, operations, and digital systems
Why SecurityCheck?
Effective security covers physical protection, staff safety, and digital systems - not only to safeguard people and property but also to strengthen guest satisfaction, encourage repeat visits, and supports positive reviews.
SecurityCheck helps hotels navigate this complexity with a structured programme that strengthens security governance, aligns operational practices with international standards, and provides verified assurance to stakeholder.
What is included in SecurityCheck
SecurityCheck evaluates the full spectrum of hotel security, covering physical protection, personnel safety, emergency readiness, access and patrol systems, security documentation, and online/data security measures. The audit highlights vulnerabilities and identifies practical improvements.
Our security experts provide actionable guidance to strengthen both physical and digital safeguards. This includes staff training, procedural enhancements, system optimisation, and emergency preparedness.
Properties that achieve the required performance score and demonstrate robust, professionally verified security systems are in place for guests, staff, and operations, are awarded SecurityCheck certification.
Certified properties will be included in the Safe Hotels Directory, offering public recognition of their commitment to maintaining strong security measures for guests and staff.
Our eCristal digital platform centralises all audit findings, recommendations, and corrective actions. Teams can track progress, assign tasks, and monitor security performance across single properties or an entire portfolio.
How SecurityCheck adds value
SecurityCheck helps hotels create a safe and comfortable environment that protects guests and staff, while giving managers and owners clear insight into risks and how to manage them effectively.
- Spot and fix gaps in both physical and digital security
- Ensure staff are trained, confident, and prepared for emergencies
- Maintain consistent security practices across the property
- Independent verification of security practices and due diligence
- Reduce the risk of incidents affecting guests, staff, or operations
- Strong security supports positive reviews and encourages repeat visits
- Protect brand reputation, staff, and guests, strengthening trust
- Improve operational resilience and long-term asset value
- Benchmark security performance across multiple properties
Who SecurityCheck is for
SecurityCheck is designed for:
- Hotels and resorts of all sizes
- Properties managing security in-house, providing an independent assessment to validate internal procedures, training, and systems
- Hotels outsourcing security services, helping verify that third-party providers meet the required standards and protocols
- Multi-property hospitality groups requiring portfolio-level oversight and benchmarking
Frequently Asked Questions (FAQ)
A structured assessment of a hotel’s security arrangements, including policies, staff training, physical protection systems, emergency procedures, and data security controls to verify effectiveness and identify potential risks.
Frequency should reflect the size, risk profile, and operational complexity of the property. Hotels with high guest volumes, major events, or complex facilities benefit from regular reviews to ensure systems, staff readiness, and procedures remain effective.
SecurityCheck reviews management commitment, risk assessment, security planning, staff training, physical security systems, emergency procedures, drills and simulations, and digital or data security practices.
Yes. SecurityCheck can support both hotels that manage security internally and those that outsource security services. The programme provides an independent assessment to ensure procedures, staff competence, and systems meet recognised standards.
Yes. SecurityCheck modules can be aligned with corporate security requirements and integrated into wider operational or risk management frameworks.
Yes. Training can be provided to strengthen staff awareness, emergency preparedness, and operational security practices, supporting long-term improvement.
