Stronger supplier control reduces your risk, improves quality, and protects your guests and brand.

Your suppliers directly affect food safety, product quality, sustainability, and overall guest experience. Yet many hotels rely on suppliers without fully understanding their certifications, traceability, or operational compliance. This creates risks of inconsistent quality, non-compliance, or reputational damage. 
 
With clear verification, audits, and ongoing monitoring, you can strengthen your supply chain and work confidently with approved partners 

Audit & Certification programs

Audits help you verify supplier compliance and reduce risks across your supply chain. All audit results, identified gaps, and corrective actions are captured in our digital eCristal platform, providing visibility, accountability, and follow-up oversight. 

Relevant modules include: 

Training

Training strengthens both internal teams and suppliers by aligning everyone with your expectations and requirements. Training can be delivered directly to suppliers and covers areas such as: 

  • Supplier compliance and documentation requirements 
  • Receiving, storage, and handling expectations 
  • Traceability and record-keeping 
  • Risk awareness and prevention 

Together, our consulting, supplier audits, and training help you reduce supply chain risks, standardise quality, and protect your guests and brand. 

Contact Intertek