Independent review of infection control protocols, hygiene practices, and wellness facilities to protect guests and maintain operational confidence
Why POSICheck?
Hotels and resorts are high-touch environments where infections can spread quickly. From spa treatments and fitness areas to shared pools and public spaces, pathogens such as norovirus, COVID-19, influenza, and gastroenteritis pose real risks to guests and staff.
POSICheck ensures that all areas are assessed, managed, and monitored, helping your property prevent infections, maintain operational safety, and reassure visitors that their health is a top priority.
What is included in POSICheck
Our POSI-Check audit reviews hygiene and infection prevention practices across all guest-facing and back-of-house operations.
Our specialists provide practical guidance to strengthen infection control, prioritising actions that reduce risk and ensure wellness areas, pools, and gyms are safe and guest-ready.
Properties that meet POSI-Check standards receive certification, demonstrating robust infection prevention measures. This is recognised by major tour operators and online booking platforms, signalling that your property prioritises guest health.
Certified properties are eligible for listing on our Safe Hotels Directory, offering visible third-party recognition of their infection control standards.
All findings, scoring, and corrective actions are managed through the eCristal digital platform, allowing teams to assign tasks, upload evidence, and monitor performance at site or portfolio level.
How POSICheck adds value.
POSICheck turns infection control from a reactive task into a proactive managed system.
- Clear insight into infection risks across the property
- Prioritised action plans to address high-risk areas first
- Standardised hygiene practices for staff and facilities
- Monitoring trends to prevent recurring issues
- Confidence that spa, gym, and shared spaces are safe for guests
- Reduced likelihood of infection-related complaints or incidents
- Consistent hygiene standards across all areas
- Independent verification of infection prevention practices
- Protection of brand reputation and guest trust
- Evidence for OTAs and travel partners of safe operations
- Portfolio-level insight into infection control performance
Who POSICheck is for:
POSICheck is designed for:
- Hotels and resorts with spas, pools, gyms, and wellness facilities
- Properties with high guest turnover and shared areas
- Operations seeking to demonstrate proactive infection prevention
- Newly opened or renovated properties requiring validation of hygiene practices
- Multi-property groups wanting consistent infection control standards
Frequently Asked Questions (FAQ)
A structured review of hygiene practices, staff behaviour, and facility management to minimise the risk of transmissible infections across the property.
Common hotel-associated infections include norovirus, COVID-19, influenza, gastroenteritis, and other pathogens that can spread through contact with surfaces, shared equipment, or person-to-person transmission.
Frequency depends on occupancy, guest numbers, and facility complexity. High-traffic areas like spas, pools, and gyms benefit from regular reviews to maintain consistent hygiene standards.
Yes. Staff training, PPE use, illness management, and hygiene routines are all evaluated to ensure best practice.
Yes. Multi-property groups can track and manage compliance centrally via the eCristal platform.
Yes. It aligns with local and international health and safety standards while focusing on practical infection prevention measures.
