Training & eLearning

Developing Teams for Safety & Excellence.

Intertek Cristal's experts bring the knowledge and experience needed to ensure your key staff, management, and suppliers stay updated on critical compliance requirements, technical expertise, and best practices.

Well-trained and competent personnel are the cornerstone of any successful organization. They play a vital role in representing your brand, delivering exceptional guest experiences, and effectively managing health and safety incidents. A strong learning and development program ensures they have the skills and confidence to excel in every situation.

Energy Management Fundamentals & Audit Techniques

The objective is for participants to understand the main areas of energy consumption in a hotel and identify real improvement opportunities.

Food Allergen Management

The main objective of this training is to provide participants with the knowledge and skills necessary to ensure the safety of customers with food allergies and intolerances.

Food Safety Level 1

To provide participants with essential knowledge on hygiene and safe food handling to prevent contamination risks and ensure food safety in the workplace.

Food Safety Level 2

The objective of the Food Safety Level 2 course is to provide experienced kitchen professionals with a deeper understanding of food safety, focusing on advanced hygiene and food handling practices.

Food Safety Level 3

Level 3 Food Safety course provide the advanced knowledge needed to effectively manage food safety in their establishments.

Food Waste Management

To provide hospitality staff with the essential knowledge and practical tools to identify, reduce and manage food waste throughout the service process.

General Security Awareness

The Security Awareness Course for Hotel Staff aims to equip all hotel employees, regardless of role or department, with the essential knowledge, skills, and confidence to identify, prevent, and respond to a wide range of physical, digital, and guest-related security threats.

Good Handling Practices for the Kitchen

To provide participants with the necessary knowledge and skills to ensure food safety in the kitchen.

Good Handling Practices for the Restaurant

To provide participants with the necessary knowledge and skills to ensure food safety during service.

Good Handling Practices in Storeroom

This training is designed to provide participants with the necessary tools and knowledge to efficiently manage the receiving, storage, and handling of food products in storerooms.

Hotel Cleaning

This training aims to provide participants with the knowledge and skills necessary to implement efficient and safe cleaning protocols in the hospitality sector.

Lone Traveler Security Awareness Course

The Lone Traveler Security Awareness Course equips hospitality staff and tour operators with the knowledge, empathy, and practical tools needed to safeguard solo travelers, particularly female guests.

Minor Operations for Legionella Control and Prevention

The objective of this training is to provide participants with essential knowledge on the prevention and control of Legionella, focusing on minor control operations necessary to reduce the risk of bacterial proliferation in high-risk facilities.

POSI Training for Supervisors

This training is designed to provide a clear and comprehensive structure covering all critical aspects of infectious disease management in a hotel environment.

Security Manager Levels 1 & 2

This training follows a structured approach, covering essential security aspects in the hospitality sector, including physical security, information security, emergency response, and personnel management.

Security Officer Training Levels 1 & 2

This course provides structured training on risk assessment, emergency response, legal compliance, and professional security operations within hotels and hospitality venues.

Swimming Pool Maintenance

The objective of this training is to equip participants with the necessary skills for the proper maintenance of swimming pools in hotel environments, ensuring their safety, hygiene, and efficiency.

Vulnerable Traveler Security Awareness Course

This course equips hospitality staff with the skills to recognise and support vulnerable travellers through safe practices, inclusive policies, and effective guest interactions.

Need help or have a question?

Call a specialist: +44 1291 629863